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Policies

Madness Motorworks Policies:

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Pricing

All prices are quoted in US dollars. Prices are subject to change at any time without prior notice. You will be notified of any price change at time of order. Prices do not include shipping and handling unless specifically noted.

 

Payment

Acceptable forms of payment are cash, PayPal, certified or cashier check, money order, and wire-transfer, VISA, MasterCard and American Express. Personal check (under the following conditions). Personal checks will be accepted as payment only after the funds have cleared and been noted in Madness Motorworks's account. All merchandise remains property of Madness Motorworks until payment is realized. Deposits are required for special order items.

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Returns

Madness Motorworks will not accept unauthorized returns. 20% restocking fee applies to all parts. If you need to return an item, please contact us prior to doing so. If conditions for product return as stated below are met, we will issue you a return authorization number (RA #) that must be marked on your return package. With the exception of returns caused by our error, shipping costs for returned items will be buyer's responsibility. No return will be accepted without invoice number or date of sale. To receive a refund or credit returned items must be in original packaging, unused, in original condition and received by Madness Motorworks within 15 days of your original receipt of the product. Item will be inspected prior to issuance of any refund or credit. Special orders can not be returned or refunded in any way. Custom ordered product is not returnable as started on a product by product basis

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Damaged

Items Madness Motorworks and its suppliers give merchandise to carriers properly packaged and protected, therefore, damage in transit is the responsibility of the carrier. If a package appears damaged when you receive it, indicate the condition of the package on your receipt from the carrier. If damage is discovered opening the package, notify the carrier and Madness Motorworks immediately. Claims damage must be handled through the carrier, not Madness Motorworks.

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Guarantee

Madness Motorworks products are guaranteed to be first quality merchandise. Many products carry a manufacturer's warranty. Madness Motorworks will pass this warranty on to the buyer. Buyer should notify Madness Motorworks immediately upon discovery of any product defect. Defective items must be returned for replacement in accordance with our return policy and at buyer's expense. We will replace all defective items that meet the return/replacement requirements, but will not accept any liability for loss or inconvenience cased buy their use or failure. All warranties are voided if defect has been caused in whole or in part by improper installation, abuse or misuse. We reserve the right to withhold issuance of credit until returned defective part has been examined and tested. *Any used product offered by Madness Motorworks (wheels, or any other parts) are not included in these policies unless otherwise noted.  All work performed at Madness Motorworks has a 12 month warranty on labor.  Parts carry the individual manufacturers warranty.

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Core Charges

Returned cores will be inspected and deemed viable by Madness Motorworks in order for core charge's to be refunded. All cores must be in good usuable condition with no broken parts or flaws. If the core is not viable Madness will bill shipping charges to the client and return the non usable defective core.

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Product Use

Some products sold by Madness Motorworks may not be DOT or TUV approved for highway use on public roads. These products are designed for show, off road driving or racing applications only. It is the complete responsibility of the buyer to ensure that their vehicles meet all federal, state and local laws and regulations. Buyer assumes all liability and risk associated with the use of high performance products and holds Madness Motorworks and its owners harmless of any liability. Madness Motorworks 2015